Frequently Asked Questions
Everything you need to know about TohFaaa
For Consumers
How do I send a TohFaaa?
Pick, personalize, pay, and send instantly.
What is a Memory Page?
It’s your private digital space capturing your message and your recipient’s thank-you response.
Where can it be redeemed?
At verified partner retailers across Pakistan.
Is my payment secure?
Yes — we use local, encrypted gateways (JazzCash, Easypaisa, cards).
For Retailers
What documents do I need to join?
CNIC, business registration, and bank details.
What is a Memory Page? How do I get paid?
Weekly settlements, directly to your bank.
How does redemption work?
Customers show a QR code or SMS at your store.
Who handles disputes?
All disputes are managed through your merchant dashboard with TohFaaa’s support team.